About Us

Our team at 5 Star Valet in Naples, Florida, understands the dynamics of valet parking from more than 15 years of experience working in a variety of venues. Communication is essential to providing you with the most reliable valet parking services possible. Our leadership team includes

President Joey Rock

Joseph Rock, President

1415 Panther Lane
Unit 110
Naples , FL 34109

Office:
239-770-1991

joey@5starvalet.com

As President of Five Star Valet, Joey serves as the primary contact person for client relationships, site recommendations, cost proposals, program implementation, and account administration. He personally designs the logistics of all field operations and provides direct supervision to the valet staff. He is also responsible for the quality assurance and quality control aspects of the services. Joey’s experience as the Head Doorman at the Ritz-Carlton in Naples, FL has given him the working knowledge and leadership skills necessary to provide a superior level of service to the clients of Five Star Valet. He is a certified valet trainer and he oversees all training programs. His approach for success includes conducting weekly meetings to motivate our team, coordinating with the managers, and performing on-going client communication. Joey’s business management skills have been the basis for Five Star Valet’s business procedures.


Alister Munroe, Vice President

Alister Munro, Vice President

1415 Panther Lane
Unit 110
Naples , FL 34109

Office:
239-770-1991

alister@5starvalet.com

Thirteen years ago, Alister was one of Five Star Valet's original employees. At that time, he was attending Florida Gulf Coast University on a full ride golf scholarship, and he was hired as the Director of Operations while acquiring his hospitality degree. Alister was instrumental to our success as a startup valet parking company. Alister's vast knowledge of the valet and luxury hospitality industries, as well as his operational understanding of our company, make him the perfect fit for the role of vice president. He works closely with Brian Werthem, Director of Operations, in enhancing the quality of our existing client services, and with President Joey Rock on continually growing the business.


Alberto Castellon, Senior Vice President of Operations

1415 Panther Lane
Unit 110
Naples , FL 34109

Office:
239-770-1991

alberto@5starvalet.com

Alberto began his career in hospitality in 2003 where he gained experience in the luxury and lifestyle sectors of hotel and residential operations. In 2008 he made a shift into the parking industry and was able to use his formative learning in ways that helped shape the culture and processes for the companies he was a part of. Alberto has headed hospitality teams in the parking industry in several markets within the Southeastern US since 2012.Today he helps Joey by leading in operations, business development, system strategy and people. He is a University of Miami School of Business graduate. His years of experience in hospitality and management are a tremendous asset to Five Star Valet.


Brian Settle, Human Resources Director

Brian Settle, Human Resources Director

1415 Panther Lane
Unit 110
Naples , FL 34109

Office:
239-770-1991

brian.settle@5starvalet.com

Brian brings over 30 years of human resources expertise to our leadership team. In his role he oversees day to day human resources activities and provides input and guidance in employment and employee related matters. Majoring in Human Resources and Business Management, Brian graduated from Eastern Illinois University in Charleston, Illinois and has served as the head of human resources/chief human resources officer with four healthcare systems and serves a human resources consultant to small and medium sized companies.


Leyna Rock, Director of Marketing

Leyna Rock, Director of Marketing

1415 Panther Lane
Unit 110
Naples , FL 34109

Office:
239-770-1991

leyna@5starvalet.com

As Director of Marketing, Leyna designs, implements, and facilitates the overall marketing and strategic planning programs within 5 Star Valet. Leyna is an additional point of contact for all customer service related inquiries and assists our President with building client relations and maintaining our client portfolio.

Leyna has a strong work ethic and is dedicated to the on-going success and upward movement of 5 Star Valet. She has been in the service industry for more than 10 years and understands the challenges inherent in this business.


Janna McClanahan, Director of Growth and Development

Janna McClanahan, Director of Growth and Development

1415 Panther Lane
Unit 110
Naples , FL 34109

Office:
239-770-1991

janna@5starvalet.com

As Director of Growth and Development, Janna is responsible for defining and directing Five Star Valet’s strategic growth plan. She leads these efforts by focusing on customer service and satisfaction, maintaining client relationships, implementing operational efficiencies and executing marketing strategies. She brings to Five Star Valet 15 years in the service industry and experience as a business systemization coach.


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